1. Customer’s Orders
Orders: Any orders placed by you are subject to acceptance by us according to availability of the products. We will use our best efforts to provide you with accepted orders at the expected delivery date in accordance with the Service Terms and Conditions, subject, however, to delays due to Force Majeure. Deliveries will be made by courier to your indicated address, Monday to Saturday between 8:00am and 2:00pm, excluding official holidays.
Cancellation and changes to orders: Order placed cannot be cancelled or changed.
Refunds or Exchanges: All items on the Service are perishable, therefore, all purchases will be final and non-refundable.
2. Payment security
We assure you that payment on-line is safe and secure. The information you provide is automatically encrypted and cannot be read while transmitted over the net.
Payment security: We use the Secure Socket Layer (SSL) technology. SSL is a standard security technology for establishing an encrypted links between a server and a client. Also, you will notice that URL starts with”https:” instead of “http:” which means that you are in a secure mode. Our payment gateway provider is Bank Audi who support the industry leading cardholder authentication systems provided by Visa and MasterCard international including:
Card Security Code Verification (CVC/CVV2)
MasterCard Secure Code
Verified by Visa
3. Force Majeure
We shall not be held liable for any failure, delay, damages or loss caused by Force Majeure Events or cause beyond our reasonable control. The expected delivery date shall be deemed automatically extended for a period of time equal to the time lost due to any delay under this provision.
4. Consequential damages
Notwithstanding anything contained herein to the contrary, the Service Owner shall not be held liable for any consequential, contingent or incidental damages whatsoever resulting from any use of the products provided through the Service.
If any provision of these Terms and Conditions shall be held to be invalid, illegal or unenforceable, the validity, legality or enforceability of the remaining provisions shall not be affected or impaired thereby.
6. Governing Law
These Terms shall be governed and construed in accordance with the laws of the Republic of Lebanon.
You hereby consent to the exclusive jurisdiction of the courts of Beirut in respect of any disputes arising in connection with the Service, or any matter related to or in connection therewith.
7. Comments and questions
If you have any questions, comments or concerns about your order, feel free to contact our customer service team by phone on +961 7735226 ext. 222 Monday through Friday from 9:00 am till 5:00 pm (Beirut time) and Saturdays from 9:00 am till 2:00 pm or send us an email at firstname.lastname@example.org
We collaborate with other companies and individuals to perform functions on our behalf. Examples include delivering packages, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
• We take your privacy and security seriously. For this reason we work to establish technical, administrative, and physical security measures to protect against unauthorized access or use of personal information. We cannot, however, guarantee the security of any information you send to us and you do so at your own risk.
Email and instant messaging are not recognized as secure communications. Therefore, please do not send private information to us by email.
Entrants are responsible for maintaining the confidentiality of their password and account. Entrants are responsible for activities that occur under their account and should immediately notify us of any unauthorized use of their account.
• You understand and agree that we may (i) disclose your personal information to any member of our group, and (ii) access, retain, and disclose any information we may have about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to avoid liability, to comply with legal processes, such as a search warrant, subpoena, statute, or court order, or to protect our rights and property, or that of our affiliates or the public. If you breach the Terms and Conditions, your personal information may be passed to third parties, such as our legal advisors to the extent necessary to enable those third parties to resolve the matter.
• If the ownership or control of all or part of our Website changes, we may transfer your information to the new owner.